Your information

Privacy policy

This policy explains what information Unlock Matrix Pro stores when you browse the catalog, create a member account, or submit a service request.

Information we collect

• Account details you provide at registration: username, full name, phone number, email address and preferred currency.
• Order details: the service requested, device or account information you submit, the quoted price and the order status.
• Technical data: sign-in sessions and the browser or device used to reach the website.

How we use it

Your information is used to show your own orders in your account area, to contact you about a service request, and to keep the platform working securely. We do not sell your personal information.

Device and account details

Only submit information for devices and accounts you own or are authorized to service. Never include your account password in an order’s service details.

Data storage and access

Your profile and orders are stored in our backend and are visible only to you and to support staff handling your request. Rows are restricted so one member cannot read another member’s records.

Cookies and sessions

Sign-in sessions are kept in your browser so you stay logged in between visits. See the cookie policy for the categories of cookies used.

Changes and contact

This policy may be updated as the service grows. Questions about your data can be sent through the support channel listed in the footer.